MEDIFINDER

Community Guidelines

Standards for Forum, Comments, Reviews, and Community Participation

Legal Entity Yeshan Healthtech, LLC	Brand / DBA MediFinder
Registered Address 5205 Congress Ave APT 524, Boca Raton, Florida 33487-3905, United States	Governing Law Florida, United States
Version 1.0	Published 19 May 2026
Contact Email [email protected]	Website medifinder.com

These Community Guidelines apply to all community interactions on MediFinder, including forum posts, comments, reviews, and any other social or community feature. They supplement (but do not replace) our Acceptable Use Policy and Terms of Service. Violations may result in content removal, warnings, suspension, or permanent account termination.

1. Our Community Mission

MediFinder's community exists to help people make informed healthcare decisions through shared experiences, questions, and verified professional information. These Guidelines define what is welcome and what is not.

2. Core Principles

• Be respectful — disagreement is fine; personal attacks are not
• Be honest — share genuine experiences; do not fabricate
• Be safe — never share information that could endanger health or life
• Protect privacy — do not share personal information about others without consent
• Stay on topic — content should relate to health, healthcare, or related experiences

3. Sharing Your Experiences

• Speak only for yourself and your own experience
• Do not present individual outcomes as universal guarantees
• Clearly state when you are not a healthcare professional
• Use trigger warnings for sensitive content
• Respect the experiences of others, even when different from yours

4. Provider Reviews

• Reviews must be based on direct, genuine experience
• Focus on specific facts about your experience
• Avoid unfounded accusations or defamation
• Do not include private medical details about yourself you do not wish to make public
• Do not name third parties involved in your care without their consent
• Conflicts of interest disqualify a reviewer (current/former employee, competitor, family member)
• Reviews involving disputed clinical outcomes should also be raised through professional complaint channels

5. Posting Photos and Videos in the Community

• Only upload photos and videos you have the right to share
• All identifiable persons must have provided consent
• Minors require documented parental/guardian consent
• Use trigger warnings for graphic medical content
• No before/after photos without consent and compliance with healthcare advertising rules
• No sexual or pornographic content
• No content depicting violence, self-harm, or dangerous practices
• EXIF data is stripped automatically; do not include location info in visible content

6. Anonymity

• Anonymous and pseudonymous participation is welcome
• Providers must use verified identities for professional participation
• Anonymity does not exempt you from these Guidelines or applicable law
• We may disclose user identity in response to valid legal process or to prevent imminent harm

7. Sensitive Topics — Handled with Care

Discussions of mental health, suicide, self-harm, eating disorders, sexual abuse, addiction, terminal illness, and similar sensitive topics are permitted but subject to special safety standards:

• Always include trigger warnings
• Never provide methods of self-harm or suicide
• Include suggestions to contact appropriate help resources when relevant
• MediFinder may automatically append crisis resource information to such posts
• Content glorifying self-harm or suicide will be removed

8. Prohibited in the Community

In addition to general AUP prohibitions, the following are specifically prohibited in community discussions:

• Personal medical advice from non-Providers presented as authoritative
• Recommending specific drug dosages or treatments to other users
• Fake patient stories or fabricated experiences
• Conducting unauthorized clinical research or surveys
• Solicitation of organ donors, surrogates, or human research participants outside of regulated channels
• Off-platform solicitation of patients (by Providers)
• Coordinated brigading or harassment of Providers or users
• Cross-posting commercial content in multiple threads

9. Provider Participation

• Providers must comply with their professional obligations when participating
• Providers must not solicit patients off-platform via community posts
• Providers must not provide patient-specific clinical advice in public posts
• Providers must not respond to reviews in a manner that confirms or denies a patient relationship or discloses clinical information
• Providers must not threaten, intimidate, or retaliate against reviewers

10. Health Information Accuracy

Healthcare misinformation can cause real harm. MediFinder reserves the right to:

• Apply warning labels or context to disputed claims
• Reduce visibility of unverified or borderline content
• Prioritize content from verified Providers and trusted health authorities
• Remove content shown to be harmful misinformation

11. Moderation

11.1. Discretion

MediFinder moderates community content at its sole and absolute discretion. We may remove content, restrict visibility, suspend or terminate accounts for any reason or no reason, with or without notice.

11.2. Actions

• Content removal
• Warning
• Temporary restriction (posting, commenting)
• Temporary or permanent suspension
• Provider profile alerts for repeated violations
• Referral to law enforcement for illegal content

11.3. Appeals

Appeal moderation decisions by emailing [email protected] with subject "Appeal Request" within 30 days.

12. Reporting Violations

• Use the in-platform "Report" button on any content
• Email [email protected] with subject "Abuse Report" for serious or urgent matters
• For emergencies involving imminent threats to life, contact local emergency services first

13. Changes

• Updates published at medifinder.com/community-guidelines
• Material changes notified in-platform
• Continued use after publication constitutes acceptance

14. Contact

• Community questions: [email protected]
• Trust & Safety: [email protected] (subject "Trust and Safety")
• Abuse reports: [email protected] (subject "Abuse Report")

Yeshan Healthtech, LLC (MediFinder) — Community Guidelines

medifinder.com · [email protected] · Published 19 May 2026